Privacy Policy

At Herwanat Souvenirs, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

A. Personal Information

Information that identifies you as an individual, such as:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address

B. Non-Personal Information

Information that does not identify you directly, such as:

• Browser type and version
• Device information
• IP address
• Browsing behavior on our site

C. Payment Information

If you make a purchase, we may collect payment details, such as credit/debit card information, through a secure payment gateway. We do not store your card details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and deliver your orders efficiently.

• Customer Support: To respond to your inquiries and provide assistance.
• Marketing and Promotions: To send you newsletters, promotional materials, and updates.
• Website Improvement: To analyze user behavior and enhance the functionality of our website.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:

A. Service Providers

We may share your information with trusted third-party service providers to:

• Process payments securely.
• Deliver products to your address.
• Send marketing emails or notifications.

B. Legal Requirements

We may disclose your information if required by law or in response to legal requests such as court orders or subpoenas.

C. Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

Our site uses cookies to enhance your browsing experience.

A. What Are Cookies?

Cookies are small files stored on your device that help us improve our services and remember your preferences.

B. How We Use Cookies:

• To personalize content and offers.
• To track website traffic and performance.
• To analyze user behavior.

C. Managing Cookies:

You can disable cookies through your browser settings. However, some features of the site may not function properly without cookies.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses encryption protocols to secure sensitive data during transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights concerning your personal information:

• Access and Correction: Request access to or corrections of your personal information.
• Data Deletion: Request deletion of your personal information, subject to legal and operational limitations.
• Marketing Preferences: Opt-out of receiving marketing communications by clicking the “Unsubscribe” link in our emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been provided, we will delete it promptly.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the effective date will be revised accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us